Back to my Kodak all-in-one printer----and its not printing---
first let me remind you that at the end of August we put new ink in the printer--both black and color cartridges.....
so today I bit the bullet and called them. Well a guy who was definatly NOT americanm, and said his name was Jerimiah--(not) was my technician--he was having me go thru & do things.-finally we hung up because I could notgethte printer head loose.
so 30 seconds later I find the head was in a "cradle" of sorts and it came right out--so I call back--I swear the same "guy" answered the phoine BUJt said his name was :Jimmy'--once again not--I do not think anyone in India is named either Jimmy or Jerimiah. so he finally ask me to print--and the oinfo box on my computewr screen said be sure the pribter was on. so he says disonnect it an re co9nnect it--I did nad now it will not turn on nor turn off.
this idiot is still sending me new ink--gee how can I put new ink in a machine thst will not turn on??? I said this to the guy--he said gee if it does not work they will send me a new printer. well------- a) I figure it will likley be a re-built printer,(this one was new last januray) b) do I really want another Kodak??? after all of this I wonder......
and so it goes....................
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Life isn't about how to survive the storm, but how to dance in the rain!! .....
Thanks for the information, Jiffy--I woul dof nevere thought that thses guys were telling me thier actual names--esp. Jerimiah, given it is a christian name an all. so again thanks.
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Life isn't about how to survive the storm, but how to dance in the rain!! .....
Thanks to the Kodak Technician My printer, that at least printed in color, does not even turn on now--- and while the 'survey' came finally last week, my ink has not.
I think monday it is time to call Kodak back.--I really need a printer.
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Life isn't about how to survive the storm, but how to dance in the rain!! .....
I had to trash my 200 dollar lexmark which was one year old. Heck with lexy. 2 lexy and the other only prints in black now too.. But it was free after rebates.
Also I was buying ink from a refill place.. Someone said that is a no no.
I ended up after much adue about nothing..........That is what they are worth . Nothing .. Took some advice and bought a HP with cheap cartridges, and for $99. without all the bells and whistles.....Well hubby bought it for my birthday.
They are made to last one year.. As long as the warranty is.
I had a Lexmark for years that worked great. When we bought this computer last year we got a HP with it and foolishly gave away the Lexmark. I've had nothing but trouble with this HP.
I finally called Kodak back yesterday.---I got a person who spoke better english this time,---and after asking me to do the same things several times----he decided that I get a different printer....
Now----That is the good news. the bad news is I bought a new printer, and I am going to receive a rebuilt one.---but at least this way, hopefully it might actually work.
James, I wrote down the info about the HP that you told TKHooper about.----I know for sure when it it time for a new printer...HP is the way I am going to go.--- several people I know have one, and are more than pleased..
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Life isn't about how to survive the storm, but how to dance in the rain!! .....
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