A Gardeners Forum Forums General Discussion The House Plant Forum Need help identifying plant

Forgive my ignorance, but I've owned this plant for a year and a half without knowing what it's called. I need to know now, because it's not doing so well and I need to look up info on how to take better care of it.

Does anyone know what this is called?! I really don't want my plant to die!

Strelitzia nicolai

looks like a rubber tree to me, I googled rubbertree and lots of links
came up with pictures. The reddish look on the stalks is common to the
rubbertree, I had one in my house back in Colorado, it grew very easily,
kept it in the south window, not direct light, but filtered and kept it
watered, let it dry out between waterings and I washed the leaves down
on occassion to keep the pores open. That would be my guess...a rubbertree.

I don't know alot about rubber trees, but I'd say it could use a slightly bigger pot and maybe some fresh soil.

Strelitzia nicolai! It definitely isn't a Ficus (Rubber Tree)