A Gardeners Forum Forums General Discussion The Banter Hall Bad Internet service and worst customer service

As you may recall, I have been having serious internet connection problems since last September or longer. My ISP is a young local couple trying to get a biz going so I put up with the inconvenience of having to reload every other page for a long time while they built a new tower. It didn't help.
After my yelling a bit they came out two different times, each time promising to be back within 2 days. I spent a couple hours and finally discovered that their cable was shorting out... could I please come down and pick one up and I would install it myself. A week later I wrote again (with an attitude)
The next day, on Dec. 18th, the wife came up and declared that the cable was 'fine' and in spite of witnessing how unstable the connection was, left and said hubby would return the following evening. 10 days ago...
I think I deserve the "Most Patient gnome of the Year" award myself and I may decide to post a warning to the valley folks about "The WORST ISP" award

However! Tomorrow I am having WildBlue satellite internet installed!


Dodge! Maybe you should check this out...
I am getting the Gold Package but I'm sure the basic would work for you.
(If you do get it, please say I sent you and I get $50

(I hope Cindy doesn't bust me for spamming)

You are more patient than me...
I remember getting so frustrated...especially on the week-ends.

Yes...you have been more than patient.

I just saw that...

I guess I can let you slide since you sent me and Brennan awesome Christmas presents!

(...not to mention also because you are the boss!)

that's a great Christmas present to yourself Bill.


The boss?? I better straighten up.

No internet until Thursday PM

So sorry Bill--but look at it this way, life should be so sweet come Thursday, huh??? The internet you are getting sounds fantastic.

The installer will be here between 8 and noon. I hope it is closer to eight!

Howd it go pops??

...

So, Bill please update us.
Did you get your new internet?? and if so how do you like it so far ????

Its not as fast as my old ISP, but it never fails. It would be faster if I cut down some big trees so the receiver could be closer to the house, but I like my trees too much for that!

welll, dependable is the main thing, after all.

I am glad to hear that the trees won out. That is how it should be. :wink:

if your trees werne't so big i'd say to mount the reciever on a pole...

I wish you ALOT of luck with wild blue...I had their service for about a year and the service was very bad....and in the end they let me out of my contract because they couldn't get my service fixed, so I changed to hughesnet and I have never been happier with an ISP. Wild Blue rents space on some of hughes satellites, because wild blue have too many subscribers and too few satellites. I hope you will have better luck with them!!!